• Address: Derby, CT 06418 (map)
• Date Posted: 08/28/09
• Job Type: Full-time

To Apply: Email resume to mailto:d.camaj@horizonstaff.com
Tech Support Rep - (US-CT-Shelton)

Compensation: $13.00 - $14.00 / Hour
Job Type: Full Time
To Apply: Email d.camaj@horizonstaff.com

Job Details:
We need several Technical Support Representatives who share the same passion for providing a world-class customer experience.

The Technical Support Representative will be the primary technical contact for VOIP
residential & business class customers who are using these technically advanced
digital products. You will provide professional, accurate, and timely responses to
all customer inquiries using established troubleshooting procedures to identify and
resolve technical difficulties.

Successful candidate will be professional, career minded, highly motivated and
customer friendly. Minimum requirements include complex knowledge of DOS, Win 95,
98, NT, 2000, XP, Apple/MAC, Internet communications, and protocols. Candidates are
also required to have outstanding MS Office skills and demonstrated expertise in one
or more of the following specialties: Network (RF troubleshooting, E-Mail, DHCP
server, routers), Systems Hardware, Software, Operating Systems, or New Technology.
Prior call center experience is highly desirable.

Company operate 7 days in a week 7:00AM till 12:00PM including all major holidays
person has to be extremely flexible and available for work all different shifts,
weekends and holidays.

First 5 weeks training pay rate $13.10
After training $13.85